Next Step customers take advantage of our Live Remote Assistance Web Portal. This encrypted link allows our support team to connect and immediately start working on a diagnosis and resolution.
On-site and depot services are available for most makes and models. Parts are in stock or available for overnight deliver to get you back in service usually within 24-48 hours. Phone or VPN support is available to bring quick resolution to O/S and network issues. Here is just a small sample of our vendor relationships.
Contact sales at 630-351-1880 to get more information and to discuss your environment and particular needs.
Quality trained certified installation is our trademark.
Whether it’s a new server, firewall, workstation, printer or appliance, Next Step engineers are available to meet our customer’s needs. Subject matter experts can install VM Ware for server consolidation or disaster recovery. We can work with your circuit provider on the coordination of a new MPLS, including router installation. Whatever your need, you can rely on prompt and courteous field engineering services from the Next Step engineering team. And there is never a premium for work performed outside of normal business hours.
Contact sales at 630-351-1880 to get more information and to discuss your environment and particular needs.
From planning and network architecture to implementation and project management, Next Step Technology, Inc. will assist you in moving the right information to the right people at the right time for the right business purpose.
Our services include:
- Network and Systems Design and Implementation
- Staging, Configuration, and Product Preparation
- Site Surveys and Site Preparation
- Managing the Integration Process
- Migration Planning and Platform Migration
- Risk and Contingency Planning
- Consolidation Projects
- Staff Transition and Skills Augmentation
- Application and Data Conversion
- Design Planning
- Virtual Server Planning and Implementation
- Network Security Assessments and Remediation of Vulnerabilities and Threats
Contact sales at 630-351-1880 to get more information and to discuss your environment and particular needs.